Trusted local agents helping Santa Ana residents get covered with confidence.
Licensed • Local • Bilingual Support
About Us | Mural Insurance Agency Inc.
Welcome to Mural Insurance Agency Inc., where our commitment is to help you protect what matters most. Rooted in the vibrant heart of Santa Ana, California, Mural Insurance Agency Inc. is a trusted partner and advisor for comprehensive insurance solutions tailored to meet the unique needs of our diverse community. With over 60 years of combined insurance experience, our agency specializes in essential coverage areas such as Covered California Health Insurance, Auto Insurance, and Home Insurance. But more than just offering policies, we bring our clients peace of mind, reliable coverage, and the assurance of a steadfast partner in life’s unpredictable journey.
Our Story: Building Trust and Protection Since 2002
Our journey began in April 2002 when Santiago Figueroa founded Mural Insurance Agency Inc., driven by a vision to make quality insurance accessible to Santa Ana’s residents. Santiago has been in the insurance business since 1994, bringing nearly three decades of experience, dedication, and industry insight to Mural Insurance. Since then, we’ve built our agency around a simple yet powerful principle: to serve as a bridge between our community and the vital insurance solutions they need. Our team quickly recognized a significant gap in accessible, affordable healthcare options, especially in the low-income and underserved segments of Santa Ana. With the advent of Covered California, we saw an opportunity to address this need head-on by helping residents navigate and obtain affordable healthcare insurance, bringing much-needed coverage and peace of mind to thousands.
Our Values
Integrity & Transparency
We believe in honest communication and clear comparisons. Every client deserves to understand their options without confusion or hidden details — just straightforward guidance they can trust.
Community Engagement
Mural Insurance is proud to give back to Santa Ana. From local events to outreach programs, we’re committed to helping our neighbors access quality coverage and build a stronger community.
Accessibility
Insurance should be easy for everyone. That’s why we offer assistance in both English and Spanish, ensuring every client can make confident decisions with full understanding and support.
Education First
We take time to explain every option clearly — no jargon, no rush. Our goal is to empower you with the knowledge you need to make informed decisions for yourself and your family.
Meet Our Founder: Santiago Figueroa
Santiago Figueroa founded Mural Insurance Agency Inc. with a passion for service and a deep commitment to his community. Having been in the insurance industry since 1994, Santiago brings invaluable experience and insight to every interaction, understanding the nuances of coverage and the importance of trusted relationships. Santiago’s dedication to the Santa Ana community is evident in everything he does, from personally assisting clients with complex policies to participating in community outreach programs. His leadership and unwavering focus on client satisfaction have set the foundation for Mural Insurance’s success.
- Certified agent for Covered California
- Fluent in English & Spanish
- Known for patient, step-by-step guidance
How to Get Covered in 4 Simple Steps
Consultation
Schedule a free, no-obligation appointment with one of our licensed agents. We’ll take the time to understand your needs and answer any questions you have about coverage options.
Personalized Recommendations
Based on your situation, we’ll present the best health insurance plans available — including financial assistance eligibility — so you can confidently choose what fits your budget.
Application Support
Our bilingual team will guide you through the enrollment process, ensuring all documents are completed accurately and submitted on time for a smooth experience.
Ongoing Service
Even after enrollment, we’re here for you year-round. Whether you need to update information, renew your plan, or have coverage questions, our team is always ready to help.
More about Mural Insurance
Our Values: A Community-Focused Approach
Mural Insurance is more than just an insurance agency; we’re a part of the Santa Ana community. As such, we hold certain values at the core of everything we do:
- Integrity: We operate with honesty and transparency, ensuring our clients fully understand their coverage, costs, and any potential limitations of their policies.
- Community Engagement: Mural Insurance is committed to giving back to the Santa Ana community. We actively participate in local events, provide educational resources on insurance, and support initiatives that uplift our community.
- Accessibility: Our bilingual team and commitment to client education reflect our dedication to making insurance accessible to everyone, regardless of language or background.
- Empowerment Through Education: We believe that informed clients make the best decisions for themselves and their families. Our agents take the time to explain every option, answer questions, and empower our clients to choose coverage confidently.
Our Mission: To Be More Than Just an Insurance Agency
At Mural Insurance, our mission extends beyond providing insurance products. We are committed to delivering genuine, personalized service to each individual, family, and business we serve. Our clients are our neighbors, our friends, and our community, and we take that connection to heart. We believe that everyone deserves access to quality insurance, whether it’s health insurance through Covered California, protection for your car, or safeguarding your home.
In every interaction, our goal is to educate, support, and empower our clients, ensuring they feel confident in their coverage and secure in knowing they have a knowledgeable team by their side. Insurance can often be a daunting process, filled with unfamiliar terms and complex options. That’s why we’re here—to simplify it for you, translating complexities into understandable choices that make sense for your life and budget.
Why Choose Mural Insurance? Our Commitment to You
- Experience You Can Trust: With over 60 years of combined experience in the insurance industry, our team understands the ins and outs of each type of policy, ensuring you get precisely the coverage you need. We specialize in key areas that affect everyday lives, including health, auto, and home insurance, and bring that deep expertise into every consultation.
- A Bilingual Team: Communication is key in making informed insurance decisions. Our bilingual team, fluent in both English and Spanish, is dedicated to bridging any language barriers to ensure that all clients receive clear, precise information and support. We’re committed to providing inclusive service for our community, making sure that everyone feels heard, understood, and respected.
- Client-Centric Approach: At Mural Insurance, you’re more than just a policy number. We pride ourselves on a client-centric approach, meaning we take the time to listen, understand your unique needs, and tailor our services accordingly. Our guidance is never one-size-fits-all; it’s personalized to fit your specific requirements and lifestyle.
- Genuine Care: Helping you navigate the world of insurance is our calling, not just our business. We genuinely care about your well-being and protection, and that dedication reflects in our service. Whether you’re signing up for a new policy or filing a claim, our team is here to support you every step of the way.
Our Services: Comprehensive Coverage Tailored to You
At Mural Insurance, we offer a diverse range of insurance services, each designed to provide essential protection for different aspects of your life. Here’s a closer look at our key areas of specialization:
1. Covered California Health Insurance
In our community, access to affordable healthcare is a top priority. Mural Insurance specializes in Covered California Health Insurance, the state’s official health insurance marketplace that provides subsidized health plans for individuals and families. Our team will guide you through the application process, help determine your eligibility for financial assistance, and find a plan that fits your health needs and budget. By helping our clients gain affordable access to health insurance, we aim to enhance overall well-being, reduce medical expenses, and ensure that no one has to forgo essential healthcare due to cost barriers.
2. Auto Insurance
Driving is essential for many in Santa Ana, and reliable auto insurance is crucial for protection on the road. Our agency offers a range of auto insurance options, including liability coverage, collision, comprehensive coverage, and more. We understand the specific needs and challenges of local drivers and are here to tailor policies that fit both new and experienced drivers. From protecting your vehicle to providing financial protection in the event of an accident, we’re dedicated to keeping you safe and covered.
3. Home Insurance
Your home is one of your most significant investments and the center of your life. At Mural Insurance, we provide comprehensive home insurance solutions to protect your property, belongings, and peace of mind. Our policies cover various scenarios, from natural disasters to theft and liability claims. We work with you to customize coverage that meets the unique needs of your home, ensuring you’re fully protected against life’s unexpected events.
4. Additional Insurance Services
Beyond health, auto, and home insurance, Mural Insurance offers various additional policies to meet the diverse needs of our clients, including renter’s insurance, landlord insurance, and business insurance. Whatever your insurance requirements may be, our team is here to provide expert guidance and tailored solutions.
How We Work: Our Process
Navigating the insurance landscape can be daunting, but we aim to make it simple and stress-free. Here’s how we work with you to find the best coverage:
- Consultation: We begin with a free, no-obligation consultation to understand your unique needs, priorities, and budget.
- Personalized Recommendations: Based on our consultation, we provide customized insurance options tailored to your needs, explaining the benefits, costs, and any other relevant details.
- Application Support: Our team guides you through the application process, ensuring all necessary documentation is completed accurately.
- Ongoing Service: Once you’re part of the Mural Insurance family, we remain available to answer questions, make adjustments, and provide assistance throughout your policy’s lifetime.
Join the Mural Insurance Family Today
Whether you’re looking for health insurance through Covered California, protection for your vehicle, or peace of mind for your home, Mural Insurance Agency Inc. is here to help. As a trusted partner in the Santa Ana community, we bring a wealth of experience, a commitment to client satisfaction, and a passion for service to every relationship. Let us help you navigate the world of insurance with confidence, knowing you have a dedicated team by your side.
We invite you to get in touch today to learn more about our services, ask questions, or schedule a consultation. At Mural Insurance, you’re not just a client—you’re part of a community dedicated to safety, protection, and peace of mind.
Thank you for considering Mural Insurance Agency Inc. We look forward to being your trusted insurance partner.
Join the Mural Insurance Family.
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This website is owned and maintained by Mural Insurance Agency Inc., an independent insurance agency. Covered California is not responsible for the content, information, or services provided on this site. All email addresses and phone numbers listed on this website are the direct contacts for Mural Insurance Agency Inc. and should not be used to contact Covered California. For inquiries or assistance regarding our services, please reach out to Mural Insurance Agency Inc. directly using the contact information provided on this site.