Introduction
MURAL INSURANCE AGENCY INC PRIVACY POLICY
Last Revised: March 16, 2026
1. Introduction and Scope
MURAL INSURANCE AGENCY INC (“Company,” “We,” or “Us”) respects your privacy and is committed to protecting it through compliance with this policy. This policy describes the types of information we may collect when you visit https://muralinsurance.com/ (our “Website”)—including our Medicare Education and Resource pages—and our practices for collecting, using, and protecting that information.
This policy applies to information collected on this Website and in electronic messages (email, text, and lead-generation forms) between you and this Website. It does not apply to information collected by us offline or through any third-party sites that may link to or be accessible from our Website.
2. Information We Collect and How We Collect It
We collect several types of information from and about users of our Website:
- Personally Identifiable Information: Such as name, postal address, email address, telephone number, and date of birth (relevant for Medicare eligibility) provided when you register for our newsletter or request a Medicare Transition Toolkit.
- Medicare-Specific Data: If you use our lead-generation products, we may collect information regarding your current insurance status to provide educational resources tailored to your needs.
- Usage and Technical Data: Including IP addresses, browser types, and patterns of usage collected automatically through cookies and Google Analytics to improve our educational content.
3. How We Use Your Information
We use the information we collect to:
- Present our Website and its educational Medicare content to you.
- Provide you with information, products (such as the Medicare Transition Toolkit), or services you request.
- Deliver our Education-First Medicare Newsletter if you have opted-in.
- Notify you about changes to our services or insurance offerings.
4. Disclosure of Your Information
We do not share your personal information for third-party advertising. We may disclose personal information:
- To our subsidiaries and affiliates.
- To fulfill the purpose for which you provide it (e.g., sending a requested guide).
- With your express consent.
- To comply with any court order, law, or legal process, including regulatory requests from the Centers for Medicare & Medicaid Services (CMS) or the California Department of Insurance.
5. Your Choices and California Privacy Rights
- Tracking Technologies: You can set your browser to refuse cookies, though some parts of the site may then be inaccessible.
- Access and Correction: You may review and change your personal information by logging into your account profile or emailing us directly.
- California Residents: Pursuant to California Civil Code Section § 1798.83, you may request certain information regarding our disclosure of personal information to third parties for direct marketing.
6. Data Security
We have implemented measures, including firewalls and SSL encryption for financial or sensitive transactions, to secure your personal information from accidental loss or unauthorized access. However, the transmission of information via the internet is not completely secure, and transmission is at your own risk.
7. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Mural Insurance Agency Inc
2424 N Grand Ave Ste K, Santa Ana, CA 92705
(714) 541-1003
Santiago@muralinsurance.com